Citi Philippines launches Voice Biometrics, a groundbreaking authentication process to be roll out across Asia. I once encountered a major problem using one of my credit cards. One time a bill amounting to 47, 000 was sent over to me. I was shocked on that moment knowing that I didn't even use the card at a span of a month or two. I was devastated to learn that it was maliciously used online spending till it reaches the credit limit. I reported the incident instantly but for months, I carry the burden of knowing that this incident can mark my name in that bank. Luckily, after a month-long investigation the bank waived everything. With that certain situation, I realize, having a very secure verification is really important and with the advance technology sometimes signatures isn’t really enough to protect what is really yours. On a lighter note, Citibank changes the game…